Achieve project success with our expert team by your side

We know that the only way to get the most out of any new SaaS solution is through a comprehensive onboarding and customer success program. Our customer success team will work with you to understand your business and tailor the configuration to your needs. When you implement Proteus, your success in delivering projects on time and on budget is our success.

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Write proposals
Write proposals
Manage projects
Manage projects
Drive performance
Drive performance

Bespoke development laptop - Proteus Project Software

Get dedicated expert customer support to optimize your project management solution

Benefit from our team of project management professionals and product experts to  configure, test and deploy Proteus and processes to meet your unique needs.

Dedicated customer success

We designed Proteus to be simple to use and simple to setup. As we want you to get the best out this powerful tool, our Customer Success team of product experts are ready to help you with the configuration process, at no extra charge.

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Work packages header - Proteus Project Software

Free onboarding support

Onboarding is a critical phase when implementing a new SaaS solution to your business. An internal onboarding plan is created by a dedicated customer success expert with you and your team which will ensure user adoption across your business.

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Maximise user adoption

The Proteus Customer Success Team supports you to maximise your user adoption. Many self set-up solutions fail to gain traction within organisations because they require the primary user or initiator to be responsible for set-up, onboarding, training, and internal buy in. Your dedicated Proteus team will ensure that you are fully supported throughout this process.

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Customer success- Proteus Project Management

Configure Proteus to your business

A key role of the Proteus Customer Success Team is to ensure that during set-up Proteus is fully configured to you and your business. This includes set up of your company's terminology, offices, grades, rate cards, currency, project IDs, and much more.

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Need something unique to your business?

The Customer Success Team can work with you to develop and add any specific functions that your business needs through our bespoke development services.

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Our Clients Speak

Very easy to use. Great functionality Proteus saved significant time to my usual manual processes done day to day.

Jamie L. Chemical Engineer

Proteus fitted seamlessly right into our business.

Dave R. Technical Director, Management Consultancy

Project performance assessment - Proteus Project Software

Assessing Project Performance in Real-time: A Guide for Business Leaders

Project performance assessment is an intrinsic part of the project management process. Assessing project performance enables you to determine how well you are managing the…

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Reimbursement and lump sum contracts - Proteus Project Software

Cost Reimbursement Contracts and Lump Sum Contracts

How to manage profit with reimbursement and lump sum contracts. Why does it matter if your project is agreed with a reimbursement contract or a…

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Project cost and performance management

What is Project Cost and Project Performance Management?

Project cost and project performance management is a relatively broad term referring to what is a critical process for any project team. This is the…

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