Account Relationship Manager
About the job
We’re looking for a passionate SaaS client relationship management expert to join the team behind our exciting, cloud-based sales and project delivery platform, Proteus, developed by Xergy Group (xergy.com). We have an important strategic presence in Australia, and this role will be Australia-based, fully remote / hybrid home-working with some commitment to infrequent travel.
About Xergy & Proteus
Xergy is a fast-growing technology business, founded in 2018 with offices in Scotland, Dubai and Australia. With current and prospective clients from amongst the key players in energy, engineering, procurement and construction industries, this is an opportunity to join a diverse, multi-cultural team, built around skilled and motivated individuals, building the next generation of project software.
Proteus is a cloud-based sales and project delivery software that transforms the way businesses servicing the energy sector win work and deliver engineering projects. Proteus launched in 2020 and is now in high demand across target sectors, with a 25% growth in clients since mid-2024, making it a truly exciting career opportunity.
About the role
You will play a key role in our customer success team, working daily with clients and alongside our development and leadership teams. As Account Relationship Manager, you will be responsible for maintaining relationships with clients, understanding their needs, and providing solutions to ensure client satisfaction.
It is expected that you will be able to exhibit:
- Excellent communication and interpersonal skills
- Strong project management and organisational abilities
- Experience in client relationship management
- Experience working in a Saas environment
- Knowledge of the energy and engineering industries
- Ability to work independently and collaboratively
- Experience with CRM software
- Experience with customer service software
- Bachelor’s degree in Business, Engineering, or a related field
Apply
If you have the skills and experience we are looking for, please apply by sending your CV and cover letter to nick.nooren@xergy.com